Can I return or exchange my order?

Since all items are made to order and shipped through Printful, returns or exchanges are not accepted unless the item is defective or damaged. If you experience an issue with your order, please contact me within 7 days of delivery so I can assist you in resolving the matter based on Printful’s return policy.

What happens if I don’t receive my order?

If your order is not received due to an incorrect address or other delivery issues, you’ll need to cover the reshipment cost. Please double-check your shipping information before placing your order to avoid delays. If you believe your package is lost, contact me, and I’ll help resolve the issue.

How long does processing/fulfillment take?

Processing and fulfillment typically take 2-5 business days, but this does not include shipping time. Please note that fulfillment times are estimates and not guarantees, as they may vary based on order volume and other factors.

How long does shipping take?

Shipping times vary depending on your location and the shipping method selected at checkout. Once your order has been fulfilled (2-5 business days), you’ll receive a tracking number to monitor your shipment. Please note that shipping times are estimates and may vary due to carrier delays or other unforeseen circumstances.

How can I support your work?

Thank you so much for your support—it truly means the world to me! There are several ways you can help, whether financially or just by engaging with my content:

Ko-Fi Donations – You can contribute through my Ko-Fi tip jar with a one-time or monthly donation. Every bit helps me continue creating!

Amazon Wishlist – Want to support me with art supplies or essentials? You can check out my Amazon Wishlist to contribute directly to my creative process.

Engage on Social Media – Following, liking, sharing, and commenting on my work across social media platforms helps more than you know! Your engagement boosts visibility and keeps me going.

No matter how you choose to support, I appreciate you so much—thank you for being part of my journey!

What is your turnaround time for commission artwork?

Turnaround time depends on the complexity of the project—some pieces take a few days, while others may take a few weeks. If you have a deadline in mind, let me know, and I’ll see if I can accommodate it!

Do you offer revisions? How many are included?

Yes! Most commissions include up to two revisions, but this can vary depending on the project. If you need additional changes, we can discuss options that work best for you.

How do you determine pricing for commission artwork?

Pricing starts at $199 USD and varies based on the scope of work, complexity, and the time required to complete the project. For a custom quote, feel free to reach out with details about what you're looking for!

What payment methods do you accept?

I use Wave for commission invoicing, which accepts all major credit and debit cards (Visa, Mastercard, American Express), Apple Pay, and bank payments (ACH/EFT).

In what file formats will I receive my completed commission artwork?

This depends on the type of project. Common formats include PNG, JPEG, and vector files (EPS, SVG). Let me know if you need a specific format, and I’ll make sure you get what works best for your needs!

What are your working hours, and when is the best time to contact you?

You can reach out via email or social media anytime, and I’ll get back to you as soon as I can. My response time varies depending on my workload, but I always aim to reply promptly.

Do you have a waiting list for commissions?

This depends on my current workload. If you’re interested in commissioning me, feel free to reach out via email or social media, and I’ll let you know my availability.

Do you accept commissions for original characters?

Absolutely! Whether it’s an OC, fan character, or something entirely unique, I’d love to bring your vision to life. Let’s chat about the details and create something awesome together!

Can you create commission artwork for commercial use?

Check back soon - licensing is in progress!

Do you offer refunds on commission work?

Since commissions require time and effort, I cannot offer refunds once work has begun. However if there are any issues, let’s talk and find a solution.

How do I book a commission?

Reach out via my contact form located here with details about your project, and I will get in touch with you!